October 8, 2011

Tried out Nimble – one of the new Social CRM (Customer Relationship Management) cloud based options available. To really call Nimble a CRM option for you business is stretching it.  Unless ALL of your business communications are done via social media – it really is not an effective CRM tool.  It has limited options for personalization of profiles, does not track the sales process in any way, and no way to track non-internet based communication (meetings, phone calls, etc). So what doe Nimble do? It puts all your online communication together under one program.  It links contacts across multiple platforms such as Google Mail, […]