Jack Zenert

Way to many businesses don’t properly connect with their customers.  Even the businesses that deal face to face – often don’t do a great job. Sometimes it is a problem with staff training.  Sometimes it is simply not enough time. Or inefficient systems can also hinder good connections with your customer. Well Sandra Forest outlines eight solid strategies to increase connections with your customer. She explains these strategies in relation to a new 15 second video platform called Viddy. But I believe these same ideas can be used in different platforms, be it online, or in real life. Here are the list of strategies […]

Here are a couple sites that have some quality business content. GoForth Institute – This is the dream child of Dr. Leslie Roberts.  GoForth offers training for new small business owners.  They have done some excellent work and have created some partnership with local Alberta colleges like Olds College and Red Deer College.  Check out their resource page for a number of guides and checklists that you can download and use in your business. ON24 –  I haven’t explored this site as much, but it is full of great resources – and they have some kind of partnership with the ‘for Dummies’ books as you